Let my start by saying that my career in media has been paying the bills since 1988.  So I firmly embrace corporate media, advertising revenue and all media endeavors that enjoy commercial success. The lure of a life in TV (i’m a news cameraman by trade) was its combined appeal of an adventurous lifestyle and comfortable livelihood.  This is what prodded me to take my plunge into TV news.  But as with many things in life, my timing was off.  I came up in the ranks of cameramen well into cable’s affront on broadcast dominance,  admiring the legendary lenslingers before me, or more precisely their glorious tales of lavish travel and limitless budgets. Those were the glory days of TV news, and I got to see the vanishing apparitions – the vestigial remnants of those times.

Disruption Past

As a child of cable’s disruptive power,  I understood that challenge, that shift, that imperative for change.  So when blogging, podcasting and social networking emerged on the radar screen of my consciousness,  I wasn’t prepared to grasp their nascent and then unrealized impact on mainstream media.  Not until an unlikely series of events prompted the purchase of an iPod, did I come to realize that great numbers of people out there were dissatisfied with passively consuming mainstream content and advertising.  They were out there creating their own content and speaking to each other and were quickly becoming disintermediated.  With revolutionary zeal, web-preneurs sprang up like weeds creating platforms empowering people to share content and ideas.  Brands, of course, took note and migrated their messaging and their spending from TV, print, radio to the then “new” media.

Join the Conver$ation

This media revolution made YOU Time magazine’s Person of the Year back in 2006 – and was at once an empowering energizing force, but at the same time, made me fear for the future of my career.  Back then, it was all about the “conversation”.  As a brand, one couldn’t just stumble in and “sell”, one had to honest, transparent, conversational.  As social media has matured,  I get the sense that we have moved beyond that – and now we’re back to where we once were.  Brands just want access to us and the transaction remains the same.  Look, I understand that companies need to make money and that investors need to get returns on hopes of 10x exits.  But i’m struck by the rapacious speed with which social media, its adherents, and platforms are pursuing the buck.  Ironic to me, considering that it was dissatisfaction with traditional media and “push” advertising that in many respects gave rise to social media.

It’s strange, but I still haven’t completely shaken my nostalgia for the salad days of old media as I begin to feel twinges of longing for new media’s simpler times.  When old media was king it was advertisers buying access to passive audiences.  Now, marketers are paying to become part of this:

Power Shift

The mantra of the Social Media Club, “If you get it, share it” has been modified by “ninjas”, “gurus”, and “experts” in the field with the following addendum: “for a fee”. Meanwhile, tech/Web 2.0 headlines point to leaner, meaner more competitive times. Here are some trends pointing to a shift in social media from being people-powered media to corporate driven:

In a move akin to ABC News recent staff slashing, popular, free social network platform Ning is free no more and has cut its staff by 40%.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
How Facebook shares private information with third party companies is being scrutinized by Washington now, prompting one Senator to urge the FTC to get involved.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Twitter has announced “sponsored tweets” prompting some to point out – if companies were using Twitter right, they wouldn’t need sponsored tweets.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Pepsi passed on Super Bowl ads this year in favor of a $20 million social media campaign, and it’s probably not just about meeting new Twitter and Facebook friends.

So while this post may seem wistful, and perhaps critical of the direction that “people-powered” media has taken – none of this should be terribly surprising and it is perhaps inevitable. I still believe that successful, profit-motivated media can coexist with the community/individual driven kind. For my part, I’m just trying to stay ahead of it all and finding my place in this ever evolving landscape.

Most good blog posts, or at least the ones that attract the most traffic, draw a line in the sand – taking an unequivocal position. So just on the heels of the iPad launch, scores of tech bloggers are taking that stand against the onerous, closed nature of Apple’s latest offering. And the Church of Open Media has issued it’s doctrine against the iPad decreeing it a heretical, “retrograde” device.

The iPad is retrograde. It tries to turn us back into an audience again. That is why media companies and advertisers are embracing it so fervently, because they think it returns us all to their good old days when we just consumed, we didn’t create, when they controlled our media experience and business models and we came to them.

iPad danger: app v. web, consumer v. creator -Jeff Jarvis, Buzzmachine

Update – The Chorus of Returns Begins

Your humble blogger here, updating as I sit in an airport terminal waiting for a flight to Mexico City to cover the First Lady’s visit. I felt I had to update what I published yesterday as we’re now seeing the chorus of “I’m Returning my iPod” posts.  Jeff Jarvis even made a video outlining his reasons.  Maybe this is a shift that will ultimately prod Apple to re-think pricing and exclusivity agreements with publishers.  Maybe it’s a few high profile bloggers using their influence and reach to voice concerns that are valid and point to salient shortcomings in Apple’s offering.  Maybe folks should’ve read the label before they bought it?

Why I’m Returning My Apple iPad ($AAPL)

Why I’m Returning The iPad

Look, I’m no iPad fanboy. I may eventually buy one, but I’m not suffering from the technolust that swooned those first in line to get theirs. I’m more interested in how the device will change the worlds of publishing and advertising. And now, the conversation is being framed as either/or in terms of participatory vs. walled content. I think that’s a false choice, and that there always will be choices in how we consume, create, share and interact with content. It’s perfectly fine to simply, passively consume media and that is precisely what the device is designed to do.

Lean Forward – Lean Back

I’m not sure who originally coined the terms “lean forward” and “lean back” media, but the premise is simple. If you’re not familiar with the terms, lean forward media is the kind we create, engage with, mashup, share, link to, comment on, embed in our blogs etc. Lean back is the kind we passively consume.

Examples of “lean forward” media

• blogs and the comments on them
• embeddable video
• links to content within a blog
• Twitter

Examples of “lean back” media

• books
• movies
• certain TV shows
• certain iPad content

Both of these types of media have intrinsic value and I don’t think we need to frame this as one replacing the other.  This blog falls into the category of lean-forward and I hope all of you enlightened readers here engage me and each other in a robust dialogue in the comments.  But what is it that makes people think that ALL media has to be like this blog?

What is wrong with people wanting to just be part of the audience?  I don’t buy this notion that every bit of content needs to be open to some online peer review,  or worse – the ill tempered trolls of the interwebs.  I further don’t buy the notion that all content – from blog comment, to link,  to twitter mention – is sacrosanct. Most critics of the iPad seem to hold this belief. To them I say: if you’re REALLY worried about the iPad hobbling your generativity… DON’T BUY ONE.

Walls, Windows, and Doors

Apple is building walls around it’s media empire. It want’s to set the price for apps and subscriptions and much of the content thus far doesn’t allow for much by way of sharing or commenting.  So what?  Apple is a company that’s in the business of delivering value to their shareholders.  How they get there – whether by open source or DRM ensconced walls -is up to them, not us.  The iPad is not a tool of individual media empowerment and as such, I’d equate it to a really great piece of stereo equipment.  It’s an entertainment appliance.

That’s just fine for most people.  If you’re reading this blog, you’re exceptional (on many levels).  Not just because you’re reading my blog, but that’s certainly a plus. You are part of my social graph, and I have to get your attention on Twitter or Facebook first to get you over here.   But most people aren’t this connected on the web.  In that respect, we are exceptional. We are the digerati.  But the self-ordained high priests of the Church of Open Media would have us believe that everyone is out there contributing content. That’s where I and others are given pause.

This is the place where this brand of critics fall most deeply into the same kind of echo-chambered trap as the news industry — by thinking that most people should think and behave like themselves. But most people are not and will not ever become creators of sophisticated media. Instead they’re working in bakeries and insurance offices and having babies and teaching people to play the fiddle.

Have iPad critics fallen into an echo-chambered trap like the news industry? -Howard Weaver

The social web allows us to create, collaborate and connect in ways constantly being innovated.  Social media, citizen media – whatever you want to call it – at the minimum, gives us a window into power structures like media, press and government – transparencey.  At it’s most open, we’re allowed through the doors and given an opportunity to help shape and create content.  Increasingly traditional media are opening windows and doors and extending their brands to online audiences. By and large these are good things.

But I think there will continue to be a strong desire for people like you and me to lean forward, engage, share, embed, post, comment and shout out to the world.  I also think there are more people in this world, who are just as happy to read, watch, absorb and ponder while leaning back.  Both of these approaches are just fine and I simply don’t understand all of the histrionics of this non debate – debate.  Am I missing something here?  Please lean forward in the comments below.

Related Reading

Consumers vs. Creators (or Will the iPad Destroy the World?)

Here Is Why The iPad Won’t Save The Magazine Industry

The iPad Luddites

The pace of change in media is happening so fast, most of us have barely wrapped our minds around current accepted notions, just as they are swept aside by technology driven evolution.  All of this overwhelms me, and I grasp that it is well out of our control.  But observing these patterns emerge is instructive and that’s why I think these four media trends are worth watching.

The iPad Changes How We Consume and Publish Media

I was at the local coffee shop the other day and a woman looking at the newspaper stand caught my eye.  As I stirred my coffee, I watched as she stood hunched over reading as much as she could above the fold.  I wondered if she’d be moved to buy the paper, but when here latte was ready on the bar, she grabbed it and left.  It occurred to me that there are folks who simply don’t want to have to deal with stacks of paper anymore.

The iPad is a further step, started by readers like the Kindle, towards an infinite world of  rich personal media consumption that lives in the palm of your hand.  The iPad is also forcing publishers to adopt HTML5 standards and has drawn a line in the sand on Adobe Flash.  From the White House to legacy media, web publishers are scrambling to re-tool their sites to be “iPad compliant” – and develop content apps for the device.

Thanks to HTML5 the iPad loves WhiteHouse.gov http://bit.ly/bSk1zX PLUS new mobile site looks nicer on phones – @Macon44

So this simple device has created a huge shift in how we create and consume content.  That’s power.

If the tablet device and Apple’s associated online shops become popular enough, the company could have a chokehold over publishing technology and content itself. It could become as central to the future of print media as it has become to the future of music..

How Apple Is Dogfighting To Control Your News – Ryan Tate, Gawker

Apple’s disdain for Adobe Flash also means that publishers who monetize with flash based banner ads are going to face considerable challenges. But Steve Jobs has a plan for that as well it seems.  A report in Ars Technica reveals that Apple is planning to launch a mobile ad network.  Now I won’t be one of those people standing in line when the iPad is released for sale in stores, but I will be paying attention to it’s impact on the publishing industry.  Here’s a look at the elegant iPad version of Popular Science. (HT Jason Kotttke)

Mag+ live with Popular Science+ from Bonnier on Vimeo.

Web TV Set Top Boxes Liberate the Living Room From Cable Box Tyranny

In 2006, friend and web entrepreneur Jeff Pulver launched Network2, a web video network that he hoped would  come to rival traditional TV networks.  Network2 never developed as hoped, and TV networks, while facing challenges, are still standing.  I think he and others in that space were just a tiny bit ahead of their time.

We recently bought a 42 inch LCD TV and a BlueRay DVD player.  Both of these devices have network connectivity.  The DVD player has Blockbuster, Netflix, YouTube and Pandora built in.  Now that Google and a host of others have introduced set top IPTV boxes,  I think there are new opportunities to build new Network2′s.  Like Apple, Google has the strength of a well established ad network behind it.  People are hungry for web content on the big screen.  “Digital living technologies” research firm Parks Associates just released their Digital Lifestyles: 2010 Outlook report.  In it they find that consumers are hobbling together game consoles and PC’s to deliver web content to their TVs.

consumer interest in Web-on-TV applications is so strong that households are making their own connections via PCs and game consoles. From 2008 to 2009, the number of U.S. households using Web-connected game consoles increased by 64%, and the number connecting a PC to a TV increased by 36%, according to the firm’s latest report Digital Lifestyles: 2010 Outlook.

Whoever delivers an easy to use system of delivering web content to the big screen will create new opportunities for content creators and audiences alike.  “Flipping channels” on the internet seems to be in our not too distant future.

Location Based Apps Unlock Highly Targeted Ad Opportunities

Earlier this year the technology world was abuzz with the revelation that Facebook had won a patent on its news feed. While somewhat overlooked and of equal significance, Google was awarded a patent for Determening and/or using location information in an ad system.  As location based apps continue to rise in popularity,  brands, consumers and media are discovering new and useful ways of interacting with one another.  Marketing strategists have long been predicting the death of display advertising on the web.  From clutter, to intrusiveness, to infinite inventory – those banner ads are pretty useless and easily blocked.

We’re moving away from interruption marketing and enter a world where advertising blends harmoniously with consumers in their everyday life. - Samir Balwani, Morpheus Media

Local, relevant, targeted, location based mobile ads do exactly that – usually when the consumer is near the point of purchase.  Or as Ryan Sholin puts it, it’s advertising “Street by Street, Block by Block“  Still,  Google and ComScore have given publisher reason to believe there’s room for improvement – and perhaps hope for unlimited creative potential in display advertising’s future.

3DTV is a Visual Game Changer

photo credit: Tom Murphy

While 3DTV made quite a splash at CES this year,  the technology sounded a bit faddish to me.  But the more I hear about it, the more I’m coming to beileve it’s the real deal.  My friend and fellow news cameraman cum new media trailblazer, Tom Murphy, recently had the chance to see the technology firsthand out in Burbank.  Tom, also a skeptic initially, has been made a convert.

The difference here is that this is more than just incremental change.

I am writing this as a convert. Just a few days ago if anyone has asked me what I thought of 3DTV I would have grimaced a little, murmured a few niceties and ended my answer with a sentence containing the words “marketing gimmick”… TV in action I can honestly say that this is not some incremental change in technology, but has all the signs of being a complete game changer. – Tom Murphy from “3DTV: Not a Marketing Gimmick, Rather an Awesome Viewing Experience”

And because Tom is someone I trust, I’m in 3DTV’s corner now as well.

This last example of transformative technology will require creation of new libraries of 3D content.  Panasonic has developed a prosumer HD 3D camera for those early adopters who want to get ahead of the curve.

So these are four technology trends I see shaping how we create and consume media in our daily lives.  How do you see these new trends shaping your media habits?  Or if you are a content creator, how will these change your approach to content creation?  Are there media trends that I’ve overlooked?  As always, I look forward to your input.

The Employee Blogger – Manage the Risk and Reap Reward

I wrote my very first blog post here three years ago, nearly to the day.   In 2005, I had an awakening to just how disruptive the empowered social web was to my industry, and ultimately my job.   So rather than just sticking my head in the sand, and hoping all of you would stop using the interwebs and start being better TV citizens, I dove right in and began exploring new communication channels.  My blogging, Twitter and experimentation with emerging mobile trends – such as location based services – have all been a part of my continuing media eduction.  To be honest, its also about positioning myself favorably in a troubling and uncertain career landscape for those of us who still toil in legacy media.

While anonymity was my cover early on, a modicum of web notoriety and Google ranking has put me in a position where those who employ me pay attention to what I say here and on Twitter.  Whether it’s this blog, what I say when I speak publicly, or my behavior  on the job – interacting with people face to face – it’s important that I represent the brand of my employer favorably.  I hope I do that here, but while we’re on the topic, I wanted to point you to my blog disclaimer, so that you know that these are MY thoughts, observations, and views.

Disclaimer 2.0

So, as you can see, I’m hoping that this “living, breathing disclaimer” can be an opportunity to demonstrate that I’m doing it right.   Thoughtless online behavior by a CEO or the lowest ranking worker, can put brands in a negative light.  Sometimes an insightful employee’s blog, like former Forrester analyst Jeremiah Owyang’s Web Strategy,  can take the spotlight off of the employers brand.

Recently,  Forrester Research laid out new guidelines prohibiting their analysts from blogging about research ares that they cover.  To some it’s a smart move that prevents their employees from diluting the brand.  To others, it’s seen as “Epic Enterprise 2.0 Fail” – a way of jealously preventing their personal brands from getting larger and more relevant.

Forrester CEO George Colony is well aware of that savvy analysts can build their personal brands via their positions as Forrester analysts amplified by social media (see the post on “Altimeter Envy”). As a consequence, a Forrester policy that tries to restrict analysts’ personally-branded research blogs works to reduce the possibility that the analysts will build a valuable personal brand leading to their departure. -  SageCircle

Employers struggle with the notion of their workers having a voice on the web.  At the extremes, there are two tribes – one that espouses a social media utopia where every worker has open access to social networks, and another that operates in fear and pushes to silence the rank and file.  Hopefully, a more pragmatic third tribe recognizes the risks and rewards of their employees social media use and provides a set of guidelines for them.  NPR has an approach to all of this that I admire.

As NPR grows to serve the audience well beyond the radio, social media is becoming an increasingly important aspect of our interaction and our transparency with our audience and with a variety of communities. Properly used, social networking sites can also be very valuable newsgathering and reporting tools and can speed research and extend a reporter’s contacts, and we encourage our journalists to take advantage of them. – NPR Social Media Guidelines

Policy Evolution

These policies and guidelines will continue to evolve as new technologies and communications platforms further push the boundaries of openness and transparency.

I’m interested in hearing your experiences – as a worker or an employer – with disclaimers, social media policies and the like.  I’ve already gotten some good  feedback on Twitter and Facebook.

QUESTIONS:

On the Road Again

In a few hours I’ll be wheels up from Joint Base Andrews on a chartered 747 bound for Asia.  I’ll be accompanied by my colleagues and contemporaries from the worlds of broadcast, print, and online journalism.  We’ll be keeping tabs on President Obama has he participates in the APEC summit in Singapore, and visits regional powers China, Korea, and Japan.  And as the Fifth Estate – you guys, readers of this blog, Twitter friends -  I’m hoping you keep tabs on US.  When I get to Andrews I’m going to put together a Twitter list of journos going on the trip and I hope to share that here before we take off.  If I’m unable to turn it around that fast I’ll get it to you when we land.

AS PROMISED, HERE IS THE LIST

Work Shifters

David Baeza of Citrix Online considers the White House traveling press to be the “ultimate workshifters”.  Workshifting – the notion of working from hotels, coffee shops, or anywhere that isn’t a cubicle in an office building.  I met David and his colleague Lisa Horner when I spoke at the Inbound Marketing Summit in Boston.  After hearing my story, they knew they’d found a real workshifter.

Our office is wherever we set up our workspace and transmission facility.  The logistics involved in covering the President on a global trip are dizzying , especially for television.  We will parachute into each stop on this trip and work out of a pool transmission facility/workspace that has been set up in advance.  Each stop will be abuzz with activity as crews and reporters are transported to and from various events.  No one will be getting much sleep on this trip.  I think my last best chance of that will be on the plane.

Adventures in Sleep Deprivation

While covering the Clinton White House,  The Discovery Channel followed the White House press corps as they traveled with the President on a trip that included stops in Turkey, Greece and other countries hidden in the cobwebs of my memory.  They were shooting a documentary about sleep deprivation and we proved to be the perfect subjects.  Here is  a preview video of the documentary, and if you don’t blink, you’ll catch a glimpse of me two pairs of glasses ago.

These trips are grueling, and this one will prove to be no different.  If you want to see what it’s really to cover VIP trips, take a look at these videos.  I produced a two part web series on an around-the-world trip we did with Defense Secretary Gates back in 2007.  This will give you an idea of the schedules and workloads we endure.

Round-the-world with the SecDef

Inside the Pentagon travel pool

The Fifth Estate

So I hope you’re able to keep track of us as we travel with the President throughout Asia.  Before we head out is there anything you’d like to ask me or some of my colleagues?  Please do so in the comments below! You always know where to find me and I’m grateful that you all keep me company when I’m on the road. Look forward to hearing from you guys.

Speaking at IMS09 - Photo courtesy Steve Garfield

Earlier this month I had the opportunity to speak at the Inbound Marketing Summit in Foxborough, Massachusetts.  (video of the presentation at the end of this post)   It was back in August, in a cramped, dimly lit Jimmy Seas restaurant on Martha’s Vineyard where Justin Levy and Nick Saber first approached me about presenting at #IMS09.  Over generous pans of of pasta, we shared stories and ideas about social media, traditional media, marketing and where all of those things intersect.

This isn’t the first time I’ve been asked to speak publicly about my perch at the intersection of old and new media, but each time forces me out of my comfort zone.  As a network news cameraman, I’m far more accustomed to leaving the public speaking to the folks in my viewfinder.  Telling cocktail party stories about my life as a news camerman – flying in Chinooks over Afghanistan,  rocket attacks in Baghdad, or traveling on Air Force One – is great among friends.  But  my challenge was to create value for the few hundred marketing professionals who would be listening to the story of a news cameraman cum early adopter of social media.  It’s flattering to be asked to speak, but unless you deliver valuable, useful information to business professionals, you’re wasting their time.   So here’s the condensed version.

OVERVIEW

Organizations often cringe at the notion of employees speaking openly about the company on social networks. Many regulate, or downright ban the practice. The risks have been well established, and there are plenty of horror stories about workers going off-reservation online. But the rewards are abundant if companies provide guidelines and encourage those passionate about social media. Who are your best brand ambassadors? Believe it or not, empowering rank and file staff to engage the social web can often result in more promise than peril.  Conversely there are scant rewards for ham-fisted, clumsy, corporate social media efforts.  As Comcast’s Frank Eliason aptly put it at the Blog World Expo this past week

“Don’t force people into this social space if it’s not a natural fit for them.”

@comcastcares

I’m reminded of a story told to me by a PR person I had worked with on a shoot.  A reporter from a major national daily newspaper was told to produce a pre-determined number of Tweets per day and those Twitter posts would be “graded”.  Really???  Wow, talk about sucking the oxygen out of the experience.  We’ve got to do better than that.

DATA

A  Russell Herder and Ethos Business Law study, entitled “Social Media: Embracing the Opportunities, Averting the Risks”, surveyed over 400 marketing, HR, and management executives on their attitudes toward social media.  Some key data points:

• 73% increase in US use of social media (Neilsen)
• just over half of those surveyed believe social media is bad for productivity
• nearly half believe social media use can damage brand reputation
• 8 out of 10 believe social media, as corporate communications, can build relationships with customers and build brand reputation

OBJECTIVE

By sharing my story with the marketing professionals in attendance,  I hoped to demonstrate that empowering rank and file employees of an organization can be a useful, organic extension of a firm’s marketing and PR efforts. I wanted to show that it isn’t necessarily or SOLELY – the communications or marketing director, or the CEO who might be your best brand ambassador. 

Interestingly,  two presentations that preceded me helped frame and define my journey into social media.  Paul Gillin outlined some dismal trends in traditional media consumption in his talk entitled “World Without Media: What Will Fill the Void?”.  

He was followed by new media video visionary Steve Garfield who held a APEC sized photo-op, empowering the audience  with thier video cameras to become legions of content creators.    

It’s clear that the world of mainstream media will never be the same.  Also clear, is that I’m still figuring out how my skills mesh with that emerging landscape.  Legacy media needs to meet people where they are and engage them in the way they consume and produce media.

Below is the video of my presentation in it’s entirety. So assembled readers, did I deliver what I set out to achieve? And if you were at IMS09, did I meet your expectations? (Audio is thin, so you’ll have to strain a bit to hear it)

NBC’s Local Media Initiative

In a move that acknowledges the diminishing influence of one-way communication channels, NBC has renamed the Television Stations Division “Local Media Division”. There was a great deal of coverage in industry blogs. Media Week and Lost Remote have both framed the change as a fundamental shift in business.

NBC Local Media better reflects the full scope of our capabilities, as well as our ability to offer clients a fully-integrated, local media solution across the full portfolio of our assets.-John Wallace – President, NBC Local Media Division, from press release

As marketers continue to shift ad dollars from traditional media to online, it’s vital for companies like NBC to take the brand where the people are. Increasingly, that means web and mobile. As newspapers and TV move to build online, the distinction between the two becomes meaningless. Right now local “newspapers” appear to be winning online.

Creating an Engaging Experience While Building a Business

The static web sites of most TV and Radio stations have been eclipsed by the more interactive offerings of newspapers. Perhaps the economic imperative of the dying newspaper industry has forced print publishers bring online innovations to market faster. So the challenge for local media is to build an engaging, imersive, media platform that actually becomes something the community can’t live without – at the same time scaling the user base to a point where the enterprise is economically worthwhile.

What would that platform look like? What key elements would satisfy both the community and the media company? I took that question to my very smart Twitter posse and they came up with some great ideas. Here’s a small sampling:

All very smart ideas from early adopters of social web technology. Smart ideas about the evolution of local media can be found in practice and in theory, but ultimately big media companies are looking for the ones that will generate increased traffic and ad revenue. I do think it is vital for those in charge of any local media initiative to get input from outside the corporate meeting rooms. They should be talking to the local blogging, tech, and social media communities. They should be sponsoring conferences, discussions and meetups with the pioneers of the social web in their local communities.

I strongly feel that media companies need to discover and encourage the brand champions within their own organizations to use social media. While there may be some who grumble about already burdensome workloads – and believe me, TV news is a pretty thankless sausage factory – standing by and hoping that the sales and promotions departments will save careers is not a good career strategy. I’ve discovered that meeting and listening to people on the social web, through platforms like Twitter, blogging, Facebook, and meetups, has enriched my life both personally and professionally. It’s also allowed me to bring the NBC News brand into this space.

Envisioning Local Media

Mel Taylor outlines the key points of a recent speech by former CBS News chief Andrew Heyward. In it, Heyward outlines the current problems with the state of TV news, and discusses some forward-thinking approaches to building succssesful online platforms. Don Dodge, while blogging about newspaper strategy, puts forth ideas that are equally resonant in television’s web efforts. Essentially he says be local, be a marketplace, and be the best local search engine out there. A good example of very useful local search platform is the Boston local search platform Citysqaures.

I think the key to success in transforming local media is to build a platform that people can’t live without. It should be a place where people can connect around ideas and affinities, build their own social netowrk profile, network and create events, have a robust mobile component, and should recommend content and events based on the users profile. People want to share and create content and links. Making that easy and customizable, in a locally relevant way, is key to getting the Facebook generation passionate about local media.The bottom line is, of course, the bottom line. But while media companies have to focus on profits, they should not look at their web presence as a secondary effort, or simply repository for recycled newscast content.

For local media platforms to be successful, they will have to implement imersive, relevant, engaging, and useful experiences for the community. So my assembled readers, how would you build a successful local media platform? What are some good examples of ones you’ve come across?

Bringing together the brightest minds of new television

I just booked my travel to the fall Video on the Net Confernence in Boston. I’m very excited because the spring conference in San Jose was a great opportunity for me to connect with key players in this emerging ecosystem. Once again, looks like the best and brightest will be attending this one too. For those of you who missed it, here’s a look a back at VON ’07, San Jose.

It was fun meeting my neighbors last night and explaining “I have a TV station in my pocket.” That got wonderful stares.
Robert Scoble – Twitter/@scobleizer

Meanwhile, CBS Interactive’s purchase of online show Wallstrip has validated internet video as a vital component of a web content business model. That deal has received a lot of attention, as more and more content creators look to ink agreements with big media companies. So it’s no surprise that once again, VON will be well attended by reps from companies like NBC Universal (my current employer), AOL, Washington Post Newsweek Interactive, Turner Broadcasting, Spark Capital, Akami.. and the list goes on. Video on the Net will be another huge opportunity for me, and for anyone in this space, to network with key industry leaders and get a better idea of what’s on the horizon.

“Digital” media initiatives vs. listening, conversation, and the social web

I often hear about this media comany’s “digital media initiative”, or that this person is in charge of “digital efforts”. If you’re just thinking digital, I think you’re missing the point. I recently attended a seminar at my alma mater American University entitled: PHOTOJOURNALISM: Surviving the Digital Challenge. Overall, there was great discussion, but I heard no mention of engaging audiences in conversation and using video as the starting point. Hosted by the White House News Photographer’s Association and AU’s School of Communication, it was a useful and informative discourse on the imperative for photojournalists to think of themselves more as content creators and less as media workers, and an examination of the internet as a key distribution channel.

Video journalism messiah and media raconteur Michael Rosenblum keynoted, and with no hyperbole, described shifts in media today as world-changing as Gutenburg’s printing press. He and I may not agree on everything, but on this, he’s dead right.

Michael Rosenblum “weighs” the merits of specializaton

While talented, smart media makers can hope to define themselves as bridge-builders between old and new media – integral to a media company charting a course into new territory – I’m personally not banking on it. I’m smack in the middle of this sea change in media, as the diminishing value proposition of a career as network news cameraman thrusts me into the empowering, enriching world of social media. While the “digital challenge” is an important discussion, nothing was really mentioned about video as conversation agent on the Social Web. The “social” part of this is often more of a challenge for traditional media companies. Social requires what VON organizer Chris Brogan deftly outlines as listening.

I think video can and should be an important part of a media company’s SOCIAL web efforts. That’s precisely why I’m attending Video on the Net, to build my personal brand, measure my media strategies with , connect with key industry leaders, and re-connect with the rock stars of internet video.

Speaking at the Direct Marketing Association of Washington’s “Era of Conversation” conferencePhoto by CC Chapman

Last Thursday, I had the unique pleasure of speaking before a group of marketing executives at the Direct Marketing Association of Washington’s confab in DC. I spoke to one of the many break-out sessions on “new media basics” – fitting for me as there there is SO much I’ve yet to absorb about the social web. In fact, I began by telling my breakout session: “I have no business speaking before a bunch of marketing executives, but..”

From that jumping off point, I discussed my nascent (only been blogging since March of this year), but reasonably engaging blogging efforts, and my use of Twitter as primary tools of social media. Essentially I riffed that if I can do it, you can do it, and basic tools are a good place to start, especially when shifting from less conversational communication. Fortunately for me, and for the rest of the attendees, there was an abundance of thought leadership on wide-ranging strategies for launching social media efforts. Overall I think it’s key to find the tools that are right for you or your organization.

For me, blogging is most rewarding when I leave my posts open-ended, and people WAY smarter than me complete my thoughts in the comments section.  Sure, you can be confrontational, and link-bait to generate traffic, but I like the notion of what Stephen Marino, of Ogilvy’s 360 Digital Influence practice calls “Return on Involvement”. The day was filled with terrific speakers, and I had the chance to meet some of the brightest minds in this space like keynote speaker Valeria Maltoni (she’s not yet convinced of Twitter so get over to her blog and give her a nudge!), and keynote speaker CC Chapman, who I’ve been eager to meet for some time. CC connected me with Geoff Livingston, another keynote at the conference who really did a great job of blogging the event with the help of Larissa Fair. Geoff pointed out, in support of Marino’s premise, that participation IS marketing.

In my presentation, I demonstrated how Twitter can be used and misused an engagement tool. At one point i called out to all of YOU on Twitter and asked if you’d say hello to the DMAW session. While waiting for some responses to generate, CC Chapman, in what can almost be described as a movie moment, stopped me and said almost chillingly: “Jim.. refresh the page”. You guys had come through!! Imagine if that hadn’t worked . There were no less than 80 immediate responses. (thank you!) I think that aptly demonstrated Twitter’s immediate, conversational, attention directing value. I also pointed out that Team Twitter had  helped shape my presentation in the comments on my blog. (again thank you!)

So despite this being my first ever presentation before a professional group, I think I was able to get people thinking about social media and what tools are right for them. Social media allows us to connect on a deep human level across social, cultural, and corporate barriers in a way we never could before. Conversations no longer happen from the top down. More importantly they are no longer controlled by corporations. Media that aren’t conversational or social are becoming less and less relevant. Funny that I felt like odd man out speaking at this event. At the end of the day I’m a network news cameraman, not a social media consultant. Ogilvy’s John Bell advises on his blog:

Spark ideas by mixing up odd-fellows and odd exepriences. Oh, and let go of the reins a bit.
John Bell

I think that’s fitting here. Social media enables the exchange of good ideas and allows the the best ones to take root and propagate, creating value, involvement, and engagement. So maybe that’s why I was invited. I want to thank Donna Tschiffely, Executive Director of DMAW, for bringing this all together. I hope i get a chance to do this again soon.

“It’s been a great year with Amanda — a great experiment for both of us. We thank her for her many contributions and know that she’s about to embark on new endeavors and expect there will be times in the future that we can again work together.”
ABCNews.com statement

I wonder if the news that Amanda Congdon and ABC have chosen to part ways isn’t emblematic of the diminished value of “celebrity” in media. Congdon, whose efforts with former Rocketboom partner Andrew Michael Baron pioneered the emergence of succesful new media brands, deftly positioned herself as a crossover talent after her split with the Rocketboom creator. Big media took notice and soon she was videoblogging for ABC News. While that relationship may have never been a perfect fit for either party, it was notable that big media had validated “new” media. I think part of the problem that big media still struggles with is that in many respects, they simply try to ape and replicate what is happening in emerging social media platforms. For instance, on a number of occasions, I’ve heard television colleagues talk of making things “look webby”

Talents aside, it’s not simply an Amanda Congdon or Joanne Colan that make Rocketboom cool, it’s the fact that the entire experience is built around participation and involvement. They are simply the facitlitator or custodians of community. Their “celebrity” is merely a net effect of the interactivity of the show. I don’t know whether ABC may have failed to take this fully into account, or simply wasn’t able to replicate that participation, but it appears the end result was an experience that wasn’t entirely what fans had hoped.

Katie Couric in Iraq

Celebrity’s fickle nature isn’t limited to the new media crossover talent. Just look at Katie Couric’s less than stellar transition to CBS News. I was recently with her in Iraq as she was reporting from the region. Despite her notoriety, and the timeliness of the reporting, the CBS Evening News tied for its lowest ratings (5.5 million viewers) since she took the helm. Now, CBS has given all kinds of explanations for the shows lackluster performance since she took the job, but in my mind they made a bet on her celebrity and it simply isn’t panning out.

I think we’re entering an era where celebrity in media is of far less value then the quality and authenticity of content. There is unlimited choice in how we get news, information and entertainment. We seek content that speaks to us, engages us, and gives us avenues for interactivity and participation. We want to speak with, not simply listen to the messenger. There are so many avenues now for robust discourse, that one-way media is simply having a hard time getting through. As I always say, none of this is zero sum, but certainly the shifts are pretty obvious. There is tremendous opportunity for established media to learn from emerging media and vice versa.

There are some examples of these disparate forms of media drawing on best practices learned from one another. Big media companies are are empowering their workers with new storytelling tools. My current employer, NBC News, has embraced blogs and video blogging and is making plans to do more. Just this past week they featured the enterprising work of my friend and colleague Amna Nawaz. Amna produced this web-only video about the under-reported story of land mine victims in Columbia.

Young victims of landmines
MSNBC.COM has such a thirst for original, unique first-person content that they encourage everyone to produce original video and blogs, not just re-purposed broadcast stories for the web. I’ve even gotten in on the act.

Just as old media are taking cues from new, emerging media are drawing from the experince of their corporate counterparts. Take the webisode drama “35″. “35″ is a dramatic web video series that is shot with three cameras and switched and fed live via Ustream to the web. To me the strength of this project is that it combines the ubiquity ot the internet with the spontaneity and unpredictability of live TV. “35″ was recently featured in a Wall Street Journal article, so once again we see mainstream media taking notice of creative, upstart, emerging media. “35″ runs from September 19th through the 30th, live at 9PM EDT. The show has a post show chat where fans talk with producers.

Who knows where all of this is going, but from my vantage point this is at once daunting as it is exhilarating. But for someone who makes a living in media, it’s vital to keep on top of trend. Seeing what resonates with audiences, what do they ignore, what engages them -these will be the measures of success in this dizzyingly changing media landscape. This seems clear though, treat your community, your audience as a valuable partner in your media and youll likely have a winner. Celebrity in and of itself is of limited value.