http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/ Jim Long blogs at the intersection of old and new media Wed, 01 Feb 2012 00:59:08 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-2/#comment-7079 Work Hard, Be Excellent, Kick Ass, and Let That Be Your Differentiator | b-roll.net Sun, 05 Jun 2011 00:45:40 +0000 http://vergenewmedia.com/?p=360#comment-7079 [...] of social media as a means to deliver genuine customer service. I’ve written here about the disconnect between social media and customer service.  Ultimately, corporate leaders have to decide whether [...] [...] of social media as a means to deliver genuine customer service. I’ve written here about the disconnect between social media and customer service.  Ultimately, corporate leaders have to decide whether [...]

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-2/#comment-7078 Vaynerchuk and Shankman’s trashing of Sun, 05 Jun 2011 00:03:00 +0000 http://vergenewmedia.com/?p=360#comment-7078 [...] of social media as a means to deliver genuine customer service. I’ve written here about the disconnect between social media and customer service.  Ultimately, corporate leaders have to decide whether [...] [...] of social media as a means to deliver genuine customer service. I’ve written here about the disconnect between social media and customer service.  Ultimately, corporate leaders have to decide whether [...]

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-2/#comment-7077 Work Hard, Be Excellent, Kick Ass, and Let That Be Your Differentiator Sat, 04 Jun 2011 22:14:40 +0000 http://vergenewmedia.com/?p=360#comment-7077 [...] written here about the disconnect between social media and customer service.  Ultimately, corporate leaders have to decide whether [...] [...] written here about the disconnect between social media and customer service.  Ultimately, corporate leaders have to decide whether [...]

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-1/#comment-3292 Influence, Perspective, and Emily | Brass Tack Thinking Tue, 06 Jul 2010 17:47:53 +0000 http://vergenewmedia.com/?p=360#comment-3292 <!--%kramer-ref-pre%-->[...] thanks to Jim Long for sharing his post, which reminded me of this story and reinforces the need for perspective when [...]<!--%kramer-ref-post%--> [...] thanks to Jim Long for sharing his post, which reminded me of this story and reinforces the need for perspective when [...]

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-1/#comment-3432 Phil Sun, 20 Jun 2010 08:31:00 +0000 http://vergenewmedia.com/?p=360#comment-3432 Social media needs time and you should have enough skills to use it in right way to get maximum out of it Social media needs time and you should have enough skills to use it in right way to get maximum out of it

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-1/#comment-4368 Phil Sun, 20 Jun 2010 08:31:00 +0000 http://vergenewmedia.com/?p=360#comment-4368 Social media needs time and you should have enough skills to use it in right way to get maximum out of it Social media needs time and you should have enough skills to use it in right way to get maximum out of it

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-1/#comment-5383 Phil Sun, 20 Jun 2010 08:31:00 +0000 http://vergenewmedia.com/?p=360#comment-5383 Social media needs time and you should have enough skills to use it in right way to get maximum out of it Social media needs time and you should have enough skills to use it in right way to get maximum out of it

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-1/#comment-4506 Phil Sun, 20 Jun 2010 08:31:00 +0000 http://vergenewmedia.com/?p=360#comment-4506 Social media needs time and you should have enough skills to use it in right way to get maximum out of it Social media needs time and you should have enough skills to use it in right way to get maximum out of it

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-1/#comment-4896 Phil Sun, 20 Jun 2010 08:31:00 +0000 http://vergenewmedia.com/?p=360#comment-4896 Social media needs time and you should have enough skills to use it in right way to get maximum out of it Social media needs time and you should have enough skills to use it in right way to get maximum out of it

]]> http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-1/#comment-4685 Phil Sun, 20 Jun 2010 08:31:00 +0000 http://vergenewmedia.com/?p=360#comment-4685 Social media needs time and you should have enough skills to use it in right way to get maximum out of it Social media needs time and you should have enough skills to use it in right way to get maximum out of it

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