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	<title>Comments on: Social Media and Customer Service &#8211; Long on Promise, Short on Delivery.</title>
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	<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/</link>
	<description>Jim Long blogs at the intersection of old and new media</description>
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		<title>By: Influence, Perspective, and Emily &#124; Brass Tack Thinking</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-3/#comment-3292</link>
		<dc:creator>Influence, Perspective, and Emily &#124; Brass Tack Thinking</dc:creator>
		<pubDate>Tue, 06 Jul 2010 17:47:53 +0000</pubDate>
		<guid isPermaLink="false">http://vergenewmedia.com/?p=360#comment-3292</guid>
		<description>&lt;!--%kramer-ref-pre%--&gt;[...] thanks to Jim Long for sharing his post, which reminded me of this story and reinforces the need for perspective when [...]&lt;!--%kramer-ref-post%--&gt;</description>
		<content:encoded><![CDATA[<p><a href="http://dev.wp-plugins.org/wiki/Kramer"><img src="http://vergenewmedia.com/wp-content/plugins/kramer/kramer.php?kramer=gif-icon" class="technorati-balloon" alt="Kramer auto Pingback" style="border:0;" /></a>[...] thanks to Jim Long for sharing his post, which reminded me of this story and reinforces the need for perspective when [...]</p>
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		<title>By: Phil</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-3/#comment-3432</link>
		<dc:creator>Phil</dc:creator>
		<pubDate>Sun, 20 Jun 2010 08:31:00 +0000</pubDate>
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		<description>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</description>
		<content:encoded><![CDATA[<p>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</p>
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		<title>By: Phil</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-3/#comment-4368</link>
		<dc:creator>Phil</dc:creator>
		<pubDate>Sun, 20 Jun 2010 08:31:00 +0000</pubDate>
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		<description>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</description>
		<content:encoded><![CDATA[<p>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</p>
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		<title>By: Phil</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-3/#comment-4506</link>
		<dc:creator>Phil</dc:creator>
		<pubDate>Sun, 20 Jun 2010 08:31:00 +0000</pubDate>
		<guid isPermaLink="false">http://vergenewmedia.com/?p=360#comment-4506</guid>
		<description>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</description>
		<content:encoded><![CDATA[<p>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</p>
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		<title>By: Phil</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-3/#comment-4685</link>
		<dc:creator>Phil</dc:creator>
		<pubDate>Sun, 20 Jun 2010 08:31:00 +0000</pubDate>
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		<description>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</description>
		<content:encoded><![CDATA[<p>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</p>
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		<title>By: Phil</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-3/#comment-4867</link>
		<dc:creator>Phil</dc:creator>
		<pubDate>Sun, 20 Jun 2010 08:31:00 +0000</pubDate>
		<guid isPermaLink="false">http://vergenewmedia.com/?p=360#comment-4867</guid>
		<description>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</description>
		<content:encoded><![CDATA[<p>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</p>
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		<title>By: Phil</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-3/#comment-3293</link>
		<dc:creator>Phil</dc:creator>
		<pubDate>Sun, 20 Jun 2010 07:31:50 +0000</pubDate>
		<guid isPermaLink="false">http://vergenewmedia.com/?p=360#comment-3293</guid>
		<description>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</description>
		<content:encoded><![CDATA[<p>Social media needs time and you should have enough skills to use it in right way to get maximum out of it</p>
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		<title>By: tramadol</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-3/#comment-3294</link>
		<dc:creator>tramadol</dc:creator>
		<pubDate>Sat, 19 Jun 2010 04:47:16 +0000</pubDate>
		<guid isPermaLink="false">http://vergenewmedia.com/?p=360#comment-3294</guid>
		<description>If a marketer use social media in smart way , then it is must that he will surely get profit from it.</description>
		<content:encoded><![CDATA[<p>If a marketer use social media in smart way , then it is must that he will surely get profit from it.</p>
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		<title>By: Influence, Perspective, and Emily &#124; Brand Elevation Through Social Media and Social Business &#124; Altitude Branding</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-2/#comment-2514</link>
		<dc:creator>Influence, Perspective, and Emily &#124; Brand Elevation Through Social Media and Social Business &#124; Altitude Branding</dc:creator>
		<pubDate>Wed, 10 Mar 2010 12:01:30 +0000</pubDate>
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		<description>[...] thanks to Jim Long for sharing his post, which reminded me of this story and reinforces the need for perspective when [...]</description>
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		<title>By: C.C. Chapman</title>
		<link>http://vergenewmedia.com/2010/02/28/social-media-and-customer-service-long-on-promise-short-on-delivery/comment-page-2/#comment-2501</link>
		<dc:creator>C.C. Chapman</dc:creator>
		<pubDate>Tue, 09 Mar 2010 20:47:50 +0000</pubDate>
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		<description>AMEN Jim. Amen.</description>
		<content:encoded><![CDATA[<p>AMEN Jim. Amen.</p>
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